Privacy Policy
Last Updated: April 22, 2026
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
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Name
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Email address
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Telephone number
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Billing address
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Shipping address
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Payment information
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Emergency contact information
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Course registration information
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Communications submitted through contact forms, email, or customer support inquiries
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Date and time of access
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Referring website information
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Website usage and interaction data
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We may use your information to:
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Process class registrations
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Process product orders and payments
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Provide customer service and support
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Communicate regarding orders, classes, schedule changes, and account activity
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Send administrative notices
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Improve our products, services, and website functionality
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Maintain website security and prevent fraud
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Comply with legal obligations
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Send promotional emails, newsletters, and marketing communications where permitted by law
3. Email Communications
If you subscribe to our mailing list, register for a class, make a purchase, or otherwise provide your email address, we may send you:
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Order confirmations
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Class registration confirmations
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Shipping updates
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Course reminders and logistical information
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Company announcements
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Promotional offers and marketing communications
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
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Remember user preferences
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Improve website functionality
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Analyze traffic and usage patterns
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Measure marketing effectiveness
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Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
5. Payment Processing
Payments are processed through trusted third-party payment providers. Alpha Ridge Training does not store complete credit card information on our servers.
Payment processors may collect and process payment information in accordance with their own privacy policies and security standards.
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only as necessary to operate our business, including:
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Payment processors
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Shipping carriers
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Email service providers
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Website hosting providers
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Analytics providers
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Course management and registration platforms
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Professional advisors or legal representatives when required
We may also disclose information when required by law or when reasonably necessary to protect our rights, property, safety, customers, instructors, or the public.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide services
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Maintain business records
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Resolve disputes
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Enforce agreements
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Comply with legal obligations
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
9. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or external resources.
Alpha Ridge Training is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.
11. Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:
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Requesting access to personal information we hold about you
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Requesting correction of inaccurate information
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Requesting deletion of personal information, subject to legal exceptions
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Opting out of marketing communications
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Requesting information regarding certain data-sharing practices
To exercise applicable privacy rights, contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Information
Alpha Ridge Training
Email: alpharidgetraining@gmail.com
Phone: (917) 597-9773
Website: alpharidgetraining.com
For privacy-related questions or requests, please contact us using the information above.